A short story about UFL's checklist system.
I received an email from UFL about two weeks ago where they asked for two more letters of recommendation since only 1 had been received. I checked the gatorlink system, and it said all three were in. I replied and said that they were in, and got no response. About a week later, they responded with the exact same email. I called them and got confirmation that my application was under review and complete. The next day I had an apology email from the person who had contacted me, saying there was a glitch in what he could access in their system and what was actually there, and that everything was fine. Later that day, I received an offer from them.
Moral of the story: If you think it's in but they say it isn't, it's a good idea to talk to a real person and check.