my most recent score report listed the general and subject GRE scores, with my most recent registration number (happens to be General, since i took that test most recently).
when i talked to UCSB, they told me that the former test (for me, subject) had its own registration number that needed to be given, even though the score report showed both scores under the most recent number.
when i went to the berkeley app and entered my former registration number, my other test score was shown as being received. I would try this, and if that doesnt work, perhaps they havent received your newest score yet. or you can try calling them.